Privacy policy

Thank you for using the Motion VPN PRO service (hereinafter referred to as "we"). When you are worried about Internet security, Motion VPN PRO configures a secure network line for users. Servers in multiple regions provide choices, no longer a single one. Once you're connected and using it, you'll enjoy fast private network and other thoughtful features. We attach great importance to the protection of users' personal information and privacy. We hope that through this privacy statement (hereinafter referred to as "this privacy policy") we will clearly introduce to you how we handle your personal information and other information.

This Privacy Policy is closely related to your use of our products and services. Please read and thoroughly understand the Privacy Policy before using our products and services and make sure you understand our rules for processing your personal information and other information, and make your decisions accordingly. Consider the appropriate choice. If you do not agree with any content of this privacy policy, it means that you have chosen to give up using our products and please stop using our products immediately. When you continue to use our products, it means that you agree and fully understand the entire content of this Privacy Policy.

We may revise the terms of this Privacy Policy from time to time. If you continue to use our services, you agree to be bound by the revised Privacy Policy.

Information and permissions

In order to better provide services to users, we will record and save information about your use of this service during your use of this service, including but not limited to software and hardware feature information, user identifiers, etc. We may collect and use your information through preferences and other related technologies. Analyze your use of our services to provide you with more thoughtful and personalized services.

Payment Information

Our e-commerce provider is responsible for billing, processing and charging your purchases, handling your personal information and keeping it absolutely secure. This information will be processed as part of the performance of the contract between you and us. We cannot access or use your credit or debit card information. You may access applicable "in-app" purchasing rules and policies directly from the App Store.

Purposes for processing your personal data

Our mission is to continuously improve our app and provide you with new experiences. As part of this mission, we use your information for the following purposes:

1. Providing our services. We use your submitted information, functional information and automatically processed information to provide you with all requested services. If you wish to cancel a subscription purchased on the App webpage, we may process some of your payment details.

2. Improve, test and monitor the effectiveness of our applications. We use automatically processed information to better understand user behavior and trends, detect potential outages and technical issues, and to operate, protect, improve, and optimize our applications.

3. Communicate with you. We use the contact information we have to communicate with you via newsletters, i.e. to send you marketing notifications, receive feedback on your experience with our Apps, and to make you aware of our policies and terms. We also use your information to respond to you when you contact us.

4. Prevent fraud and spam and enforce laws. We really want our app to be free of spam and scam content so that you can feel safe and free. We may use your information to prevent, detect and investigate fraud, security breaches, potentially prohibited or illegal activity, protect our trademarks and enforce our Terms of Use. ​

If any new purposes for processing your personal data arise, we will notify you by making corresponding changes to this Privacy Policy that we start processing information for the other purposes.

Information disclosure

We will not share your information with any unrelated third parties without your consent, except in the following circumstances:

1. We may share your information with our affiliates, third-party service providers, contractors and agents only as necessary to provide the corresponding functions or services in "Information and Permissions" and for the purpose of "Information Use" "Necessary for the purposes described in this section.

2. Fulfill our obligations and exercise our rights in the User Terms of Service or this Statement.

3. If we share your information with any of the above-mentioned third parties, we will strive to ensure that the third party abides by this statement and other appropriate confidentiality and security measures we require them to comply with when using your information.

4. We will conduct strict security testing on the application programming interface (API) and software tool development kit (SDK) used by authorized partners to obtain relevant information, and agree on strict data protection measures with authorized partners to ensure that they comply with this policy and Any other relevant confidentiality and security measures to handle personal information.

5. Comply with applicable laws, regulations and other relevant regulations. We have reason to believe that we need to comply with relevant laws and regulations. Reasonably necessary purposes for executing relevant service agreements or this privacy policy, safeguarding public interests, handling complaints/disputes, and protecting the personal and property safety or legitimate rights and interests of our customers, us or our affiliates, other users or employees.

Information storage

Generally, we only retain your information during the period of providing services to you, and no longer than necessary to fulfill the relevant purpose of use. We may need to retain your information or part of it for a longer period of time under the following circumstances, and only for purposes related to the following circumstances: to comply with applicable laws and regulations, court judgments, rulings or other legal process requirements. Requirements from public security organs, government agencies or other competent authorities. We have reason to believe that we need to comply with relevant laws and regulations. Reasonably necessary purposes for executing relevant service agreements or this privacy statement, safeguarding public interests, handling complaints/disputes, and protecting the personal and property safety or legitimate rights and interests of our customers, us or our affiliates, other users or employees.

Information security

1. We strive to ensure information security to prevent loss, improper use, unauthorized reading or disclosure of information. We use various security technologies to ensure the security of information, and establish strict management systems and processes to ensure the security of information. We attach great importance to information security compliance and fully protect your information security. You need to understand that the systems and communication networks you use to access our services may have problems due to factors beyond our control. You agree to hold us harmless in this case.

2. If a security incident such as personal information leakage occurs, we will activate an emergency plan to prevent the security incident from expanding, report it in a timely manner in accordance with relevant regulations, inform you of the relevant situation by sending emails, push notifications, announcements, etc., and provide you with security information suggestion.

3. In order to more effectively protect your information security, we also hope that you can strengthen your awareness of self-protection. We will only assume responsibility to the extent that our services directly lead to the leakage of your personal information. Therefore, please keep your account and password information properly to avoid leakage of your personal information. Unless you judge that it is necessary, you will not provide your account password and other personal information to any third party.

Protection of minors

We comply with the Children's Online Privacy Protection Act (COPPA) and the General Data Protection Regulation (GDPR). We do not intend to collect personally identifiable information from any children under the age of eighteen (18), but errors may occur during the collection of data. If a parent or guardian discovers that his or her child has provided information to us without their consent, he or she should contact us immediately and we will take steps to ensure that such information is deleted from our servers.

Access and control

1. You can access, modify and delete your relevant information while using our services. How you access, modify and delete information will depend on the specific service you use. If you find that we collect and use your information in violation of laws and regulations or the agreement between the two parties, you can ask us to delete it.

2. When accessing, modifying and deleting relevant information, we may require you to perform identity verification to ensure account security. Due to legal and regulatory requirements, information security protection and other legitimate reasons, some of your information may not be accessible, modified and deleted.

If you have any questions about this policy or other related matters, please contact us at dianfengdev@yahoo.com. We will review the issues involved as soon as possible and respond within thirty days after verifying your user identity.